The email that I didn’t intend to send
If you’ve read this column for any length of time, you know this already: When I write, you are rarely getting the version of me that has everything neatly processed and packaged.
You’re usually getting me mid-thought, mid-feeling, mid-trying-to-figure-it-out.
Unfortunately — or maybe honestly — that’s still true now.
I was recently diagnosed with early-stage breast cancer. I’m okay.
It was caught early, I’m surrounded by excellent care, and there is a plan forming. I share that upfront because context matters.
This is serious, but it is not the end of the story. Not even close.
What I didn’t anticipate was how completely this information would try to dominate my mental space.
I keep attempting to make it “wait its turn,” but it behaves like a small child in a grocery store checkout line — whining, tugging at my sleeve, pointing out every useless little trinket strategically placed to derail even the most patient parent.
I’ll be in the middle of a normal thought and suddenly it’s there again, demanding attention, refusing to stand quietly in line until I’m ready.
So I did what I often do when something feels overwhelming: I found something productive to manage.
Enter my business systems.
Last week, in between appointments and processing new medical vocabulary, I decided it was the perfect time to switch email service providers. Because that’s what business owners do.
We look for cost savings whether they’re urgently needed or not. We evaluate tools, shift dollars and justify it by telling ourselves that if something is equal — or better — for less money, it’s a smart move.
Control what you can. Even if it’s unrelated.
In the middle of transferring workflows, products, memberships, automations and subscribers, I needed to send an important email to my members only. Just them. A contained group. People directly impacted by a few calendar shifts while I navigate this season.
I wrote the email carefully. Thoughtfully. With intention.
And then I missed one very important step.
Instead of sending that email to members only, I sent it to my entire email list. Thousands of people.
There is a very specific moment when you realize an email has left your outbox and cannot be retrieved.
Somewhere between panic and disbelief, I found myself wishing technology offered an emergency “STOP SEND,” “ABORT MISSION,” “PLEASE PRETEND THIS NEVER HAPPENED” button.
Note to every software company everywhere:
Some of us would use that feature weekly.
So much for keeping things on the down low.
After the initial wave of embarrassment passed, something unexpected happened — I laughed.
Not because it was funny in the moment, but because it was so perfectly aligned with the season I’m in.
Of course this is how it came out. Of course there was no clean rollout. Of course the checkout-line kid refused to wait quietly.
Life didn’t ask me when I was ready. It just kept moving, systems and all.
And while this wasn’t how I intended to share something so personal, it reminded me of something important: Even when things spill out before we’re prepared, we’re often more capable than we think.
The email went out. The truth landed. And the world kept turning.
Sometimes that’s enough for now.
Mother, author, entrepreneur and founder of Dandelion-Inc, Lisa Resnick wants to hear your story. Share memories with her by emailing lisa@dandelion-inc.com.

