Legislature should act to enhance service delivery to Ohioans
If you’ve ever been puzzled, perplexed or perturbed while navigating the often slow-moving and sometimes problem-prone agencies of our state bureaucracy, rest assured, you’re not alone. Complaints regarding Ohio state-sponsored services and professional licensing are relatively common, with some areas seeing eye-popping increases. In one recent year, for example, the Ohio Attorney General’s Office handled over 20,500 complaints from state residents. Clearly, there is plenty of room for improvement in the delivery of Ohio services that could reduce bureaucratic hurdles for ...