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Anne Krishnan

Stories by Anne

Web browser has user pushing invisible buttons

Q. I have the persistent problem of invisible buttons on several Web sites. For example, on Amazon

Tips on salvaging old PC files

Q. My trusty old Pentium 4 machine has finally gone to that great bit bucket in the sky. The

Efficient reboot takes some work

Q. I’m trying to speed up my computer by eliminating unnecessary programs that run at startup. In a

Measure your bandwidth use

Q. With more Internet providers starting or threatening to start limiting and charging for bandwidth

You can childproof your computer

Every few months, I receive a question from a reader whose computer was never the same after a

Pictures can be copied from DVDs

Q. As a present for a wedding anniversary, my children took many of our slides and put together a

It’s not hard to customize Vista

Q. I purchased a new PC with Vista Home Premium installed. Windows Photo Gallery came preinstalled

Resolve to be tech smart in 2009

Kick off 2009 with eight resolutions that will help you make the most of your computer, the Internet

Opening files attached to e-mail

Q. Recently I downloaded an XP update from Microsoft. All was OK until I attempted to open a .tif

Windows updates? Load ’em up

Q. I’ve been receiving the message to download Microsoft Service Pack 3 for several months now. I

Secure data on a USB drive

Q. I am now using a USB memory key to store personal data. This way, it is off the computer if it is

Don’t fall prey to scareware programs

Q. Recently my computer was attacked by a program named Antivirus XP 2008 that, while claiming to

End tyranny of software updates

Q. Is there any way to know what is being updated when Microsoft updates come through? Being a

Where have all the icons gone?

Q. I recently installed a larger hard drive on my PC, and when I booted it, everything worked

Word 2007 can create problems

Q.I have Windows Vista home edition. I have a couple of documents I have created in Word 2007 (a

Get a new virtual secretary

Q. I enter events into AOL’s calendar and program it to send me e-mail to remind me. Unfortunately,

Recharge your cell phone and talk

Q. Does it cause any harm or shorten the useful life of my cell phone battery if I talk on the phone

Getting better video on wireless

Q.Before going wireless, I watched TV shows on my computer. Now that I’m wireless, video streaming

Protect yourself and your computer

Q. I had a fire in my home caused by an unplugged, turned-off computer. Seems the batteries stay hot

Lost Safari? How to get it back

Q. I was so impressed with all of the talk of Firefox that I downloaded it to my Mac Powerbook and

Prepare for hard drive to fail

Q. I want to purchase an external hard drive to back up all my files and photos, but I am uncertain

With Norton 360, the trouble began

Q. When I renewed my Norton virus protection last spring, I opted for the Norton 360. Immediately, I

Mystery: PC keeps cutting on

Q. Two weeks ago, I noticed that my 5-year-old PC was starting up by itself, sometimes within five

Accessing AutoFormat

Q. Although I once could turn dashes into a solid line in Outlook Express and Word, the line now

Squashing a Storm worm

Q. I’ve read about the Storm worm, and I’m concerned. How do I protect my system by blocking peer-

You’re never too old for Facebook

Until recently, I had never been to MySpace or Facebook. Even though I’m not yet 30, I had the

Adding a blog to your home page

Q. I’m trying to figure out how to embed a blog in an already-created home page. People have said to

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