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Simon Property Group to activate digital concierge in 30 locations



Published: Thu, June 12, 2014 @ 3:23 p.m.

Simon Property Group has announced a collaboration with elevate DIGITAL, a developer of engaging interactive digital technology, to install “digital concierge” solutions in a number of Simon’s U.S. retail properties, according to a press release issued in the company’s website.

Simon is a global retail real-estate company that owns or has an interest in 325 retail real-estate properties in North America and Asia, including Southern Park Mall in Boardman,

“Elevate’s interactive technology displays will provide Simon mall visitors with a virtual way-finding experience to help them navigate the mall, find deals, events, promotions and also take relevant information with them on a mobile device,” the press release states.

"Shoppers can easily engage with the digital concierge app to sign up for news and updates, take and share fun photos, interact with advertising, download mobile apps, RSVP for events and much more.”

The elevate digital concierge is live at Simon’s Arundel Mills in Hanover, Md., and Simon is planning to implement this technology in 30 U.S. markets by the end of this year.


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