Austintown Family Health Center certified as medical home

Humility of Mary Health Partners Physician Associates is proud to announce that Austintown Family Health Center has been certified as the area’s first Patient-Centered Medical Home (PCMH) by the National Committee for Quality Assurance (NCQA).

In a medical home practice, the doctor is the patient’s champion and the practice is the patient’s “home-base” for health and wellness. Working with the staff, doctors lead and coordinate a patient’s overall care. A patient can rely on their doctor to not only treat current health conditions, but also work with them to plan their overall health and wellness, and if needed, coordinate and monitor care from specialists.

For patients, having a “medical home” means better access to their doctor. A PCMH practice offers extended hours and same day appointments to make it easy for patients to get the healthcare they need, when they need it.

“We’re always striving to improve care for our patients and it’s exciting to be on the leading-edge and to make a real difference in our patients’ experience,” says Nancy Lesniewski, manager of the Austintown Family Health Center.

Practices that are PCMH certified have met a rigorous set of standards that describe clear and specific criteria designed to improve primary care. The PCMH standards require a doctor’s office to organize care around patients, work in teams, coordinate and track care over time. A primary care medical practice must meet these standards to be certified as a “medical home.”

Austintown Family Health Center uses an electronic health record to maintain a single medical record for each patient. This technology gives patients access to their health information through MyChart, a secure, online service. With MyChart, patients can log into their personal account, from a computer or smart phone, to request an appointment, renew a prescription, view test results, or send a secure message to their doctor or care team member.

“We are excited about this first designation and very proud of the team that made this possible. The Patient-Centered Medical Home model is good for our doctors and our patients. This is just the first step in our goal for all of the HMHP Physician Associates primary care practices to earn this distinction by 2014,” says Rod Neill, director, HMHP Physician Associates.

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