FirstEnergy has introduced a new communication tool for its customers in the form of a free app download, David Turner, area manager for Ohio Edison, told Mahoning County commissioners.
FirstEnergy is the parent company of Ohio Edison.
“FirstEnergy has moved to social media,” Turner said. “We also have a platform for your smartphones that allows all of our customers, no matter where you are in our service territory, to get immediate updates on outages,” or to report outages.
Using a series of short codes, customers can send text messages to 544487 (LIGHTS) to report a power outage, request a status update on an outage or make billing inquiries from a mobile phone.
Short codes, answers to frequently asked questions and information about enrolling in alerts or text messaging are available at www.firstenergycorp.com/connect.
Also on Thursday, the commissioners awarded the $109,308 Newton Falls Road resurfacing contract to Diorio Paving of Girard.
Diorio will place a top coat of asphalt on two miles of that road between Gladstone Road and Mahoning Avenue in Milton Township, where Chesapeake Energy hauled equipment and materials to a nearby oil and gas well drilling site.
Chesapeake has placed a preliminary coat of asphalt on that road, said Patrick Ginnetti, county engineer.
On behalf of the county recycling division, the commissioners entered into an agreement with Custom Blended Soils Inc. to receive for composting the leaves collected from participating communities at no cost to the county.
The county will transport the leaves to a South Avenue location in Boardman, and the company will use the leaves to make a soil-enriching additive.