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Aqua Ohio says water meets safety standards



Published: Sat, June 26, 2010 @ 12:07 a.m.

By Denise Dick

By DENISE DICK

denise_dick@vindy.com

poland

Aqua Ohio is trying various techniques in attempting to pinpoint what’s causing a gritty film on some customers’ dishes.

“We’re in the middle of our flushing program where we flush the hydrants to scour the lines,” said Al Sauline, Aqua vice president. “You can get a discoloration of the water, and some deposits may be seen on glasses, most likely lime deposits.”

For now, the company has stopped the flushing, he said.

Some Poland residents have complained about what they describe as a gritty, white or gray film on their dishes. The substance is especially visible after dishes go through the dishwasher.

Nancy Mang of Hummingbird Hill Drive is one of those residents.

“With glasses, if you set them down to dry by air, they have a film like milk had been in there,” she said.

An Aqua representative came to her home Thursday and took a water sample for testing, Mang said.

Sauline estimates the company has received about 20 complaints.

“We have about 18,000 customers,” he said.

He stressed that the water is safe to drink and meets all state and federal regulations.

If by stopping the hydrant flushing, the problem isn’t corrected, he said the company would look at the chemicals used in its treatment process to determine if that’s the cause.

Sauline said the company is trying to rule out possible causes.

“You can’t do everything all at once because then we won’t be able to tell what was causing the problem,” Sauline said.


Comments

1timOthy(802 comments)posted 4 years ago

Watch these companies!

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2Sofiesmom(2 comments)posted 4 years ago

Even though Aqua Ohio has only received 20 complaints, there is a community very much aware of the problems with the water. When I moved here 7 years ago, the first thing residents told me was that the community was wonderful... but the water was horrible. Nothing has changed and Aqua Ohio seems to be making excuses. Keep this going, Vindy! They need the pressure put on them to change.

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3Mikey(11 comments)posted 4 years ago

The company estimates that they have about 20 complaints. Well, make this one 21. I live in the same development and we've had this going on for a good long time. I don't think any recent maintenance is causing it. We've tried every thing suggested to get rid of the gray film on glassware including doubling up on the amount of dishwasher soap.
Maybe we should try jumping through hoops. yeah, maybe that will work.

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4jrolley325(785 comments)posted 4 years ago

aqua ohio is terrible, terrible water. i almost dread having to take a shower because all it does is dry out my skin and hair.

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5mojo(1 comment)posted 4 years ago

I knew their was something different with the water for a long time . Everyone said it is just Poland water. I lived in Campbell for years and my dishes never ever came out this bad--they looked better before I put them in the dishwasher. Just think ladies what this water is doing to your hair or better yet your hair coloring you just paid for!!!

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6cambridge(2951 comments)posted 4 years ago

If you want to know what can go wrong with your water watch the HBO documentary "Gasland" that is available "on demand". This relates to the natural gas drilling in NY, Pa, Ohio and other places in the country. Watch the trailer below and some related video's on YouTube.

http://www.youtube.com/watch?v=dZe1Ae...

http://www.youtube.com/results?search...

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7dbuss38(1 comment)posted 3 years, 4 months ago

Is Aqua Ohio still a problem? In Florida, and several other states, they have turned out to be a real problem. Their Customer Service is terrible, the rates are continually increasing, and in many cases, the quality of the water is sub-par. www.flowflorida.com is a great website for tracking this "water profiteer".

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