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Strong-arming Armstrong



Published: Wed, August 25, 2010 @ 12:00 a.m.

Strong-arming Armstrong

I take exception to attempts to villainize Armstrong Cable in the flap between Armstrong and the Big Ten.

The vast majority of Armstrong’s basic cable subscribers want to keep the cost as low as their budget allows. There are certain broadcast services available in addition to “basic” that I want to see, and that I pay extra for. To me, it’s worth it.

If I wanted BTN, I’d certainly be willing to pay for it. Armstrong could and would certainly make BTN available in a “plus” package. Mr. Silverman’s allegation that “agreeing to Armstrong’s terms would cause the network’s agreements with other cable subscribers to fall apart” makes no sense at all, and as Judge Judy says, “If it doesn’t make sense, then it’s not true.” It looks like posturing malarkey to me.

My household has subscribed to Armstrong cable TV since the 1970s, and we have subscribed to certain, but not all, of the “expanded” TV coverage. We use Armstrong for our internet service, and for our telephone landline service. We’ve been happy customers throughout.

R.C.Beck, Mineral Ridge


Comments

1jrolley325(784 comments)posted 3 years, 10 months ago

big ten network is overrated and would be a waste of money anyway. why pay extra money every month to watch ohio state beat up on some jobber school?

all the important games will end up being on abc or espn anyway.

if you want to see them play cupcake state that badly, go to a bar.

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2JME(801 comments)posted 3 years, 10 months ago

jrolley, do you have the Big Ten Network to be able to say it's overrated? I've had it since it's inception (through DirecTV) and it's not overated, and I expect other Conferences to follow the Big Ten's lead.
I agree that not everyone will watch it, just as if they wouldn't watch another sports network. But for any college sports fans, and it is a nice network that's here to stay.
During the basketball season, the Buckeyes are sometimes on ESPN or CBS, but the majority of the games are on the BTN.
But, considering the majority of folks in this area are not huge Ohio State fans, I wouldn't expect Armstrong to add the channel. I would say that you fall in the category of not a big Ohio State fan since your only concerned about watching the "big" games.

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3JME(801 comments)posted 3 years, 10 months ago

You have to wonder, if the University of Pittsburgh was invited to join the Big Ten, how quickly would Armstrong be to add the BTN.

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4jrolley325(784 comments)posted 3 years, 10 months ago

yes, i do have big ten network.

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5JME(801 comments)posted 3 years, 10 months ago

Obviously your not a fan of college sports

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6jrolley325(784 comments)posted 3 years, 10 months ago

i'll root for ohio state, but yeah, in general, i'm not really that into college sports.

but still, you don't really hear all the complaining regarding this until football season rolls around every year.

the only ohio state games btn really shows during football season are the throwaway games.

it would be like paying extra money to go see mooney play against jackson milton.

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7Woody(451 comments)posted 3 years, 10 months ago

Big Ten is great for all the other sports: wrestling, softball, baseball, etc.

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8Freeatlast(1991 comments)posted 3 years, 10 months ago

Please do not put the big ten on Armstrong we have enough stupid things now. Just watch home shopping and get your kicks :)

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9FalconFighter(37 comments)posted 3 years, 10 months ago

I'd like to set the record straight. 1st of all, Armstrong is not a monopoly. The company has a non-exclusive contract w/ communities it serves. If Time Warner wanted to come in and build its cable grid on Ohio Edison's utility poles, they are ALLOWED. However, it does not make much sense to invest millions of dollars to snatch up a small percentage of the customer base.
2ndly, Armstrong is one of the greatest companies you will ever see in our lifetime. Ive had Armstrong cable for 30+ years and dont have a negative remark about them. They will come to your house and correct a problem that the customer created. They will come to your house and replace cable that YOUR animal chewed. They will come to your house to replace batteries in YOUR remote control. They do all of this FREE OF CHARGE. Yes, you may spend a little more per month for their service, however, the local service and support is second to none. Try getting perks like that from a Satellite operator. My in-laws have a dish, and were having trouble with reception during inclement weather, his company had the nerve to ask an 80 yr old man to climb on his roof and brush the snow away. Another story that happened to my neighbor not too long ago. He rented a backhoe to dig for a new patio. in the process of doing so, he broke the fiberoptic line running underground. Armstrong had 2 technicians there within an hour at 7PM. These technicians were there for roughly 3 hours digging a new trench, running hundreds of feet of a new fiberoptic line, and splicing it back in to restore all services to this SINGLE household. This had to cost the company hundreds of dollars in materials&overtime. This problem was obviously customer negligence. Do you know what his bill from the company was? ZERO. See if you can get another company to perform those types of services at no cost to the consumer.
Lastly, in regards to the Big Ten Network, as you've read above in the article, Armstrong has done everything in its power to carry the network. They've offered to carry it on a digital tier, and even as a stand alone pay channel for those who want it, will pay for it. Those who do not, will not pay. The BTN wants it to be carried on the basic lineup. By doing so, everyone's bill will raise a substantial amount. As much as my buddies and I would like to see more football, my mother will be upset by an increase in her rates. She doesn't want it. Why should she have to pay for it? Believe it or not, more people DO NOT want it than those that DO

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10FalconFighter(37 comments)posted 3 years, 10 months ago

Whether consumers realize it or not, they are slitting their own throats. First it was NFL network, then NHL network, then MLB network, now BIG TEN network. Talks are already underway for a PAC-10 network. Sports as you and I have known it for 50 years has been free to watch on major networks. If this keeps up and these precedences continue, you will one day have to pay a special rate to watch the Indians and Orioles on a random night in June. And believe it or not, it is said within 10 years the SUPERBOWL will be PAY-PER-VIEW.
BTN wants more money to carry their channel than ESPN. How can that possibly be justified? What are you going to watch on BTN in May? Tennis, Badminton, & Synchronized swimming. THIS IS A FACT. No thank you, but I work hard for my money, and can afford to miss a Minnesota/Northwestern game. ITS NOT WORTH IT!! Thank you Armstrong for sticking to your guns and not carrying this silly network. Who does the BTN really think they are??
For those Satellite customers, I look forward to seeing you on those commercials singing that catchy jingle in that Opera tone, "I WANT MY CABLE BACK!!!"

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