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Armstrong stays on sidelines of Big Ten coverage

Published: Thu, August 19, 2010 @ 12:08 a.m.




The Big Ten Network’s battle with Armstrong Cable is a basic one.

And that’s the problem.

Three years after launching, the BTN has reached agreements with more than 300 cable and satellite providers in 95 percent of the Big Ten viewing area. All of them have put the network on their basic package.

Armstrong, which reaches much of Mahoning County, is one of the lone holdouts, which likely will generate plenty of grumbling Sept. 4 when the BTN broadcasts Youngstown State University’s opener at Penn State.

“We’re in Beijing, we’re in Frankfurt, and we’re in Chile,” said Big Ten Network president Mark Silverman. “We’re not in Youngstown. I think that’s a problem.”

The network is available locally on Time Warner (which serves much of Trumbull County), DirecTV and DISH Network. Armstrong is one of the 10 biggest cable providers in the Big Ten viewing area, Silverman said, reaching about 180,000 people.

“Am I optimistic we’ll have a deal for this season? No,” said David Wittmann, Armstrong’s vice president of cable marketing. “The No. 1 thing we’re told every day by our customers is that they want us to keep the price of basic cable low.

“We’re not closing our eyes to this issue but we’re trying to do the right thing for the vast majority of our customers.”

Armstrong has not added a channel to its basic cable service in seven years, yet the price has gone up from $46 to $54 in the past three years. Sports accounts for more than 40 percent of Armstrong’s programming costs, and the BTN would only add to that expense, Wittman said.

“Fundamentally, sports programming continues to escalate costs at a level that far exceeds the economy,” Wittman said. “It’s a real problem.”

Armstrong has offered to put the channel on its digital tier — something it’s done with similar channels such as the NFL Network, NHL Network and ESPNU — or make it a single-pay channel such as HBO.

Silverman said agreeing to Armstrong’s terms would cause the network’s agreements with other cable subscribers to fall apart.

“I’d love to be able to say we’re negotiating and we’re at the table, but we’re not,” Silverman said. “There’s no negotiating table anymore. We have 300 deals.

“The candy bar costs 50 cents. Either you want it or you don’t.”

Although both sides declined to discuss numbers, a recent story in the Lincoln (Neb.) Journal Star reported that the network receives 88 cents per subscriber in its eight-state footprint and five cents outside. That’s down from the BTN’s original demand three years ago of $1.10 per subscriber and is in line with the cost of most regional sports networks such as Fox Sports Ohio.

The NFL Network, by contrast, charges about 70 cents per subscriber and the MLB Network is about 25 cents. ESPN charges about $3 per subscriber.

BTN broadcasts between 350 and 400 live events each year, including about 100 men’s basketball games and 35-40 football games. Ohio State’s season opener against Marshall on Sept. 2 will also be on the network.

“Individual businesses make their own decisions, but at the end of the day, we want people to understand there are other options,” said Gene Smith, the Ohio State athletic director, referring to satellite providers such as DirecTV. “It’s important to get 100 percent coverage. We’re in 80 million homes. I want to be in 100 million.”

Silverman said he’s not optimistic a deal will get done anytime soon, especially after Armstrong declined to add the network last fall when Penn State’s first three football games were all on BTN. Armstrong’s biggest footprint is in Western Pennsylvania, including Mercer and Lawrence counties.

Pete Morabito of Austintown, who attended a BTN presentation at the MVR on Wednesday, said he’s e-mailed Armstrong with his frustration over not having the network and was told that, because Armstrong is a smaller company than Time Warner or Comcast, it can’t afford to cave to the BTN’s demands.

“I feel like we’re on an island,” Morabito said. “I’m not angry, I’m just frustrated. It’s getting to the point where I’m going to have to give [Armstrong] up.”

John Savage of Austintown said one of the reasons he’s sticking with Armstrong is he saves money by bundling his Internet and phone services.

“If I switch to satellite, my other costs go up,” he said. “If I leave, I lose.”

Both men said they sometimes go to bars to see the game but said it’s a hassle to watch outside of the home because they have to get there early, buy a meal and, if they choose to drink alcohol, find a ride home.

“It’s at the point now where I just put on my headphones and listen to the game,” Savage said. “It’s funny. I’ve got a high-definition TV setup, and I’m stuck listening to AM radio.”


1Harley_Guy(114 comments)posted 4 years ago

I really wish TWC would swoop in and take Armstrong ... even if it would have to be a hostile take-over. I know in the big picture TWC isn't much better then Armstrong but at least they seem to have their viewers in mind.

7 years = no new channels to basic but a 15% increase in cost...

In my opinion - Armstrong could care less about their customers...

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2valleyred(1097 comments)posted 4 years ago

As angry as I am with Armstrong for not getting BTN, I am just thankful we don't have that monopoly Time Warner Cable in Austintown.

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3Freeatlast(1991 comments)posted 4 years ago

Thank you Armstrong . Good job.

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4rmzrez(114 comments)posted 4 years ago

Me to Armstrong Thank You
I would pay to keep it off my cable

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5joat(30 comments)posted 4 years ago

ha! i like Dave's quote-...'they want us to keep the price of basic cable low.'
at over $50.00/month for basic cable, where's the low price? There are dozens of channels we don't want but we're stuck with, what difference would one more make?
We've been seriously considering dish or directv as the basic is much much lower. That and you can watch darn near anything via your computer.
Where is Verizon FIOS?!?!?!?!

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6cynwhit(1 comment)posted 4 years ago

I love my Armstrong. don't change

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7JME(801 comments)posted 4 years ago

"Armstrong has not added a channel to its basic cable service in seven years, yet the price has gone up from $46 to $54 in the past three years."

I've had DirecTV for 15 years and haven't missed Armstrong's monopoly at all.

Armstrong fans, you don't mind price increases without any addition to channels?

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8HaydenThomas(208 comments)posted 4 years ago

These cable companies were supposed to be moving towards a cafeteria style of billing. But, then stations like ESPN would cost users $20 a month just for ESPN if they allowed people to select and pay for channels they wanted. Out of the numerous channels my cable company offers, maybe 10% are useful and get watched. I'd gladly pay $1 a channel per month. My bill should be $10 a month, not 5 times that. I would rather save the $3 a month and not have ESPN since I don't watch it.

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9Woody(451 comments)posted 4 years ago


The shopping channels actually pays the cable companies. If they were not there, your bill would be much higher.

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10OhioAtty666(19 comments)posted 4 years ago

David Wittman is a liar. Along with hundreds of other Armstrong customers, over the past two years I've written several emails to request that Armstrong add the BTN to our cable. To date I have never received a single word of reply from the company. If I could fire them I would, but condo association rules prevent me from putting a dish on my roof.

it's a shame that Armstrong is protected from competition from other cable companies by quirks in Ohio and Federal law which allow it to have a utility company monopoly on its service areas in Mahoning County. It's not the telephone or the electric company, and the statutes regulating cable should be changed. Where are our do-nothing Congressmen and state representatives when we need them? Especially, the clown from St. Clairsville, Charlie Wilson.

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11piak(508 comments)posted 4 years ago

I agree with those complaining about useless channels. Why do I want Telemundo in my channel lineup? I understand there are about 31,000 inhabitants in Austintown. Exactly how many of them are hispanic? I don't care where else Strongarm sells their programming, I'm only interested in Austintown. So I have a channel that is of no use to me.

The whole setup is bogus!

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12FalconFighter(37 comments)posted 4 years ago

I'd like to set the record straight. 1st of all, Armstrong is not a monopoly. The company has a non-exclusive contract w/ communities it serves. If Time Warner wanted to come in and build its cable grid on Ohio Edison's utility poles, they are ALLOWED. However, it does not make much sense to invest millions of dollars to snatch up a small percentage of the customer base.
2ndly, Armstrong is one of the greatest companies you will ever see in our lifetime. Ive had Armstrong cable for 30+ years and dont have a negative remark about them. They will come to your house and correct a problem that the customer created. They will come to your house and replace cable that YOUR animal chewed. They will come to your house to replace batteries in YOUR remote control. They do all of this FREE OF CHARGE. Yes, you may spend a little more per month for their service, however, the local service and support is second to none. Try getting perks like that from a Satellite operator. My in-laws have a dish, and were having trouble with reception during inclement weather, his company had the nerve to ask an 80 yr old man to climb on his roof and brush the snow away. Another story that happened to my neighbor not too long ago. He rented a backhoe to dig for a new patio. in the process of doing so, he broke the fiberoptic line running underground. Armstrong had 2 technicians there within an hour at 7PM. These technicians were there for roughly 3 hours digging a new trench, running hundreds of feet of a new fiberoptic line, and splicing it back in to restore all services to this SINGLE household. This had to cost the company hundreds of dollars in materials&overtime. This problem was obviously customer negligence. Do you know what his bill from the company was? ZERO. See if you can get another company to perform those types of services at no cost to the consumer.
Lastly, in regards to the Big Ten Network, as you've read above in the article, Armstrong has done everything in its power to carry the network. They've offered to carry it on a digital tier, and even as a stand alone pay channel for those who want it, will pay for it. Those who do not, will not pay. The BTN wants it to be carried on the basic lineup. By doing so, everyone's bill will raise a substantial amount. As much as my buddies and I would like to see more football, my mother will be upset by an increase in her rates. She doesn't want it. Why should she have to pay for it? Believe it or not, more people DO NOT want it than those that DO.

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13FalconFighter(37 comments)posted 4 years ago

Whether consumers realize it or not, they are slitting their own throats. First it was NFL network, then NHL network, then MLB network, now BIG TEN network. Talks are already underway for a PAC-10 network. Sports as you and I have known it for 50 years has been free to watch on major networks. If this keeps up and these precedences continue, you will one day have to pay a special rate to watch the Indians and Orioles on a random night in June. And believe it or not, it is said within 10 years the SUPERBOWL will be PAY-PER-VIEW.
BTN wants more money to carry their channel than ESPN. How can that possibly be justified? What are you going to watch on BTN in May? Tennis, Badminton, & Synchronized swimming. THIS IS A FACT. No thank you, but I work hard for my money, and can afford to miss a Minnesota/Northwestern game. ITS NOT WORTH IT!! Thank you Armstrong for sticking to your guns and not carrying this silly network. Who does the BTN really think they are??
For those Satellite customers, I look forward to seeing you on those commercials singing that catchy jingle in that Opera tone, "I WANT MY CABLE BACK!!!"

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