HOW TO BE MORE CIVIL
"The Importance of Civility" author Terry Bogorad says we can be more agreeable members of our communities if we:
Acknowledge everyone we meet -- even those we don't like -- with a smile and a nod.
Put more effort into listening. Let others finish speaking before formulating a response.
Choose to sacrifice a small point during a disagreement, rather than be rude.
Try something new in order to meet new people, broaden our horizons and give us fodder for meaningful conversation.