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HELP HOTLINE What it does



Published: Tue, April 30, 2002 @ 12:00 a.m.



Help Hotline offers social and mental health services to residents of Mahoning, Trumbull, Columbiana and Ashtabula counties and operates an emergency crisis intervention center and referral services:

Crisis Intervention: 24-hour service provides after-hours hotline for mental health agencies.

Suicide Prevention: 24-hour service offers education program for schools, agencies and the general community and a Survivors of Suicide support group.

Community Resources: 24-hour centralized information and referral center for Mahoning and Columbiana counties.

Victims of Crime Hotline: Crisis intervention and emergency linkage to rape counselors and domestic violence professionals and shelters; full-time victim advocate.

TDD: After-hours message service; dispatches for emergencies for the deaf and hearing-impaired.

Safe School Line: 24-hour hotline for students, faculty members, families and the general public to express concerns and notify of dangers and at-risk situations.

Senior Line: Information, referral and support services for the 55-plus population of Mahoning and Columbiana counties.

1-800-HAWK-NOW: 24-hour confidential crime tip hotline for Mahoning and Trumbull counties.

H.A.P.: Housing Assistance Program for the Mahoning County mental health system.

Payeeship Program: Authorized representative payee for Mahoning and Columbiana counties mental health consumers.

Guardianship Program: Legal guardian of persons and, in some cases, of the estates of mental health consumers under age 55.

Recovery Project: Empowers consumers of mental health to accept their illness, take control of the management of their illness and become an active member of the community.

PhoneFriend: After-school latchkey student line.

Volunteer Program: Basic training for working the Hotline phones is 36 classroom hours and 32 hours of on-line training under supervision. Volunteers work a minimum of four hours and a maximum of eight hours a week for a commitment of one year after training.




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